Refund policy

What items are returnable? 

  • Within 30 days from the date of purchase
  • In unused and resellable condition
  • In the original packaging with all the tags intact

What is the return cost?

You will be responsible for the cost of the return shipping label. All returns are subject to the guidelines outlined in our Return Policy.

What are the refund options?

The following refund options are supported:

  • Refund to the original payment method

Shipping costs are non-refundable.

The item I received is damaged!

If the purchased product is faulty, reach out to us within 7 days of the delivered date.

How soon will I get my refund?

Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.

Something I bought is now on sale, can I get a refund?

We cannot issue a refund for items that are now on sale.

If your question is not addressed -

If you have any questions regarding return or refund, reach out to us at ryan.evans@parplussports.com.